SHIPPING, RETURNS & REFUNDS

Shipping Policy

We send out all purchased items within 3 business days (usually sooner!), using Australia Post.  We package all our items using recyclable, sustainable packaging and whilst we do our best to make sure your product gets to you in perfect condition, we also understand that sometimes accidents happen.  If you are in any way dissatisfied with how your products have arrived (broken, or damaged) please get in contact with us and we'll do our best to fix the problem as soon as possible. 

Return & Exchange Policy

We do not offer refunds or exchanges for products purchased on our website.  This applies to our in-person and online classes and our products so please think carefully before booking or purchasing items. If you have booked a class and are unable to attend, we will offer a credit for another class that is valid for 6 months provided that at least 1 weeks notice has been given prior to the date of the class.  Access to online classes will be provided by email upon purchase of the course, you will have unlimited access to all the course content with no time limit.